AGENDA

Your unforgettable experience begins here!

View everything the conference has to offer and get the education you need. 

Name # Registrations Capacity Time Track More Info
Breakfast (Pre-Con)0 7:00 AM - 8:00 AM 
[PRE-CON] ProCircular Cyber Escape Room8 8:30 AM - 11:30 AMTechnology & Security
[PRE-CON] From Hire to Retire: People Trends Shaping the Employee Experience16 8:30 AM - 11:30 AMLeadership & People Strategy
[PRE-CON] Marketing 102: Digital Marketing Workshop16 8:30 AM - 11:30 AMSales, Marketing, & Retail
[PRE-CON] Using DMAIC Problem Solving to Drive Improved Patient Experience & Positive Financial Results6408:30 AM - 11:30 AMBusiness Operations
[PRE-CON] Mastering DMEPOS Revenue Cycle: Intake, Billing, Collections & Resupply30 8:30 AM - 11:30 AMBilling & Compliance
VGM Journey82510:00 AM - 12:00 PMSocial Event
VGM Journey252512:30 PM - 2:30 PMSocial Event
Van G Miller Golf Tournament328012:30 PM - 6:00 PMSocial Event
Hansen's Dairy Farm Tour0302:00 PM - 4:00 PMSocial Event
Three Pines Farm10202:00 PM - 4:00 PMSocial Event
Pickleball11642:00 PM - 4:00 PMSocial Event
VGM Journey22253:00 PM - 5:00 PMSocial Event
Hansen's Dairy Farm Tour14304:00 PM - 6:00 PMSocial Event
First-Time Attendee Social0 6:00 PM - 7:00 PMSocial Event
Party on the Plaza0 7:00 PM - 10:00 PMSocial Event
Name # Registrations Capacity Time Track More Info
Breakfast0 7:00 AM - 8:00 AM 
Heartland Check-in Registration Open0 7:30 AM - 5:00 PM 
Opening Message - Lindy Tentinger, Craig Douglas, & Tyler Mahncke0 8:00 AM - 8:30 AM 
KEYNOTE: The Rebellious Recovery0 8:30 AM - 9:30 AM 
The Survey Says…STOP CRT Denials0 9:45 AM - 10:45 AMComplex Rehab Technology
Home Ventilation 2025 and Beyond: Turning Data into Market Share0 9:45 AM - 10:45 AMRespiratory
[Panel] Empowering Sales Teams with Technology0 9:45 AM - 10:45 AMSales, Marketing, & Retail
Technology and Value Based Care: An Efficiency Matter0 9:45 AM - 10:45 AMBusiness Operations
Proactive Cyber Essentials for HME/DMEs0 9:45 AM - 10:45 AMTechnology & Security
Cultivating a Learning Ecosystem0 9:45 AM - 10:45 AMLeadership & People Strategy
[Panel] Advocacy 101 - How You Can Be a Champion of Change0 11:00 AM - 12:00 PMIntegrated Health and Policy
Analysis, Evaluation, and Continuous Improvement of the FMA/UDS Mobility Registry0 11:00 AM - 12:00 PMComplex Rehab Technology
[Panel] The Cybersecurity Landscape: Preparing Healthcare Leaders for Tomorrow’s Threats0 11:00 AM - 12:00 PMTechnology & Security
RED is NOT the New Black0 11:00 AM - 12:00 PMBilling & Compliance
New Medicare Requirements of the Accreditation Organizations Affecting Your Business0 11:00 AM - 12:00 PMBusiness Operations
Leadership Agility - A Staffing Shortage Antedote0 11:00 AM - 12:00 PMLeadership & People Strategy
Expo Plaza Lunch0 12:00 PM - 1:30 PM 
The Next Innovation in Respiratory Support: Asymmetric High Flow0 12:15 PM - 1:00 PMRespiratory
[Panel] Stay in YOUR Lane - The ATP Assessment and the Wheelchair Evaluation 0 12:15 PM - 1:00 PMComplex Rehab Technology
Transforming Business Operations with Microsoft 365: A Comparative Analysis with Google0 12:15 PM - 1:00 PMTechnology & Security
Unlock Peak Performance: The Power of Workforce Management0 12:15 PM - 1:00 PMBusiness Operations
[Panel] Weaponizing Data Analytics Through Technology0 12:15 PM - 1:00 PMIntegrated Health and Policy
HME Woman Of The Year Award0 1:00 PM - 1:30 PM 
Creating a Value Based Care Model for Respiratory Therapy Services0 1:30 PM - 2:30 PMRespiratory
Embracing AI: Managing Change and Fostering Adoption0 1:30 PM - 2:30 PMBusiness Operations
Stop the Insanity: It's Time To Go On A Mission To Optimize Your Revenue0 1:30 PM - 2:30 PMBilling & Compliance
Building Community: Sustaining Quality Employees0 1:30 PM - 2:30 PMLeadership & People Strategy
Elevate your Accounting and FP&A Functions for the Non-financial Leader0 1:30 PM - 2:30 PMIntegrated Health and Policy
[Panel] Referral Based Marketing for Complex Rehab Technology Providers0 1:30 PM - 2:30 PMComplex Rehab Technology
VGM Journey25252:00 PM - 4:00 PMSocial Event
Weathering the Storm: Lessons from Hurricane Helene and Asheville Floods0 2:45 PM - 3:45 PMTechnology & Security
Developing and Implementing a Data-Driven Strategy0 2:45 PM - 3:45 PMBusiness Operations
Mastering Emotionally Intelligent Feedback: Building Stronger Connections0 2:45 PM - 3:45 PMLeadership & People Strategy
Resupply Revolution: Transforming Your Approach0 2:45 PM - 3:45 PMRespiratory
From Transparency to Claims and Back Again - Data Driven DME Market Assessments0 2:45 PM - 3:45 PMSales, Marketing, & Retail
[Panel] Wheelchair Repair REFORM - Why, What and How0 2:45 PM - 3:45 PMComplex Rehab Technology
Exhibit Hall Grand Opening0 4:00 PM - 7:00 PM 
Main Street Mingle & Community Dinners0 7:30 PM - 10:30 PMSocial Event
Name # Registrations Capacity Time Track More Info
Employer Strategies for Managing Mental Health in the Workplace0 8:00 AM - 9:00 AMLeadership & People Strategy
Understanding the Local DME Role in Lymphedema Care0 8:00 AM - 9:00 AMSales, Marketing, & Retail
Building a Compliant Healthcare eCommerce Framework for Future Growth0 8:00 AM - 9:00 AMTechnology & Security
[Panel] The Power of DNA0 8:00 AM - 9:00 AMRespiratory
Unlocking Growth: The Value of SBA Lending for Home Healthcare Businesses0 8:00 AM - 9:00 AMBusiness Operations
The Real Case Scenarios of Surgical Dressings0 8:00 AM - 9:00 AMIntegrated Health and Policy
Partner Connections0 9:00 AM - 11:00 AM 
The Heartbeat of Success: Building a Thriving Company Culture0 9:15 AM - 10:15 AMLeadership & People Strategy
Benchmarking Within Your Own Walls0 9:15 AM - 10:15 AMBusiness Operations
Where Do We Stand? The Outlook on Power Standing Wheelchairs0 9:15 AM - 10:15 AMComplex Rehab Technology
RISE UP: Unlocking Your Potential and Driving Sales Through Personal and Professional Growth0 9:15 AM - 10:15 AMSales, Marketing, & Retail
[Panel] Innovative Solutions in Modern Resupply0 9:15 AM - 10:15 AMRespiratory
Audit Landscape: What’s the Latest and What Can We Expect?0 9:15 AM - 10:15 AMBilling & Compliance
Using Tilt Bases for Pressure, Posture, Function, and Participation0 10:30 AM - 11:30 AMComplex Rehab Technology
[Panel] Managing by the Numbers: Uniting Financial and AR Management for Healthcare Success0 10:30 AM - 11:30 AMBusiness Operations
AI Unwrapped0 10:30 AM - 11:30 AMTechnology & Security
What Does This Industry Sell?0 10:30 AM - 11:30 AMSales, Marketing, & Retail
Receiving Feedback: Insights on the Art and Science of This Essential Skill0 10:30 AM - 11:30 AMLeadership & People Strategy
Setting Up Your HME For Enrollment Success0 10:30 AM - 11:30 AMBilling & Compliance
Exhibit Hall & Lunch0 11:00 AM - 2:00 PM 
Safe Sleep Solutions: Unlocking the Secrets to Healthy and Secure Slumber Through Safety Beds0 1:30 PM - 2:30 PMComplex Rehab Technology
Harnessing the Power of AI in HME: Where to Start0 1:30 PM - 2:30 PMTechnology & Security
From Surviving to Thriving: Helping Team Members Navigate Change 0 1:30 PM - 2:30 PMLeadership & People Strategy
Identification, Care, Treatment and Mangement of the Bronchiectasis Patient0 1:30 PM - 2:30 PMRespiratory
Enhancing Patient Pay Policies: Strategies for Effective Reimbursement0 1:30 PM - 2:30 PMBilling & Compliance
[Panel] The State of the HME Industry – From the Provider’s Perspective0 1:30 PM - 2:30 PMBusiness Operations
VGM Journey16252:00 PM - 4:00 PMSocial Event
Home Oxygen Therapy: Using your People, Programs, Products and Passion to Leverage More Referrals0 2:45 PM - 3:45 PMSales, Marketing, & Retail
Business Growth Through Payer Network Development & Innovation0 2:45 PM - 3:45 PMBilling & Compliance
The Subtle Art of Building Influence0 2:45 PM - 3:45 PMLeadership & People Strategy
Long-term PAP Adherence: Are We Ready to Look Beyond 90 Days?0 2:45 PM - 3:45 PMRespiratory
[Panel] Balancing Comfort and Complexity: The Dual Sides of Custom Seating0 2:45 PM - 3:45 PMComplex Rehab Technology
The Smoke & Mirrors of AI: Solving the Patient Processing Problem0 2:45 PM - 3:45 PMBusiness Operations
Mouthpiece Ventilation & Non-Invasive Ventilation with Neuromuscular Patients0 4:00 PM - 5:00 PMRespiratory
Medicare Advantage: Government Oversight, Key Contract Terms, and Securing Contracts0 4:00 PM - 5:00 PMBusiness Operations
Matching Clinical Needs and Client Lifestyle to Seating0 4:00 PM - 5:00 PMComplex Rehab Technology
Unlock the Power of Data Driven Digital Marketing Strategies0 4:00 PM - 5:00 PMSales, Marketing, & Retail
Empathy and Understanding: Building Trust and Connection in your Teams0 4:00 PM - 5:00 PMLeadership & People Strategy
[Panel] CGMs and Beyond! Learn How to Navigate This Expanding Market to Grow Your Bottom Line0 4:00 PM - 5:00 PMBilling & Compliance
WaterLuau at the Farm0 6:30 PM - 10:00 PMSocial Event
7:00 AM - 8:00 AM
 
Expo Plaza
8:30 AM - 11:30 AM
Technology & Security
Ballroom D/E
Leadership & People Strategy
Room 3 & 4
Sales, Marketing, & Retail
Ballroom C
Business Operations
Ballroom B
Billing & Compliance
Ballroom A
10:00 AM - 12:00 PM
Social Event
VGM Campus
12:30 PM - 2:30 PM
Social Event
VGM Campus
12:30 PM - 6:00 PM
Social Event
Irv Warren Golf Course
2:00 PM - 4:00 PM
Social Event
Hansen's Dairy Farm
Social Event
Three Pines
Social Event
 
3:00 PM - 5:00 PM
Social Event
VGM Campus
4:00 PM - 6:00 PM
Social Event
Hansen's Dairy Farm
6:00 PM - 7:00 PM
Social Event
SingleSpeed Brewery
7:00 PM - 10:00 PM
Social Event
Expo Plaza
7:00 AM - 8:00 AM
 
Expo Plaza
7:30 AM - 5:00 PM
 
 
8:00 AM - 8:30 AM
 
Ballroom B
8:30 AM - 9:30 AM
 
Ballroom B
9:45 AM - 10:45 AM
Complex Rehab Technology
Ballroom D/E
Respiratory
Room 3 & 4
Sales, Marketing, & Retail
Ballroom B
Business Operations
Ballroom A
Technology & Security
Room 1 & 2
Leadership & People Strategy
Ballroom C
11:00 AM - 12:00 PM
Integrated Health and Policy
Room 3 & 4
Complex Rehab Technology
Ballroom D/E
Technology & Security
Ballroom B
Billing & Compliance
Ballroom A
Business Operations
Room 1 & 2
Leadership & People Strategy
Ballroom C
12:00 PM - 1:30 PM
 
Expo Plaza
12:15 PM - 1:00 PM
Respiratory
Room 3 & 4
Complex Rehab Technology
Ballroom B
Technology & Security
Ballroom A
Business Operations
Ballroom C
Integrated Health and Policy
Ballroom D/E
1:00 PM - 1:30 PM
 
Ballroom B
1:30 PM - 2:30 PM
Respiratory
Room 3 & 4
Business Operations
Ballroom A
Billing & Compliance
Room 1 & 2
Leadership & People Strategy
Ballroom C
Integrated Health and Policy
Ballroom D/E
Complex Rehab Technology
Ballroom B
2:00 PM - 4:00 PM
Social Event
VGM Campus
2:45 PM - 3:45 PM
Technology & Security
Ballroom D/E
Business Operations
Ballroom A
Leadership & People Strategy
Ballroom C
Respiratory
Room 3 & 4
Sales, Marketing, & Retail
Room 1 & 2
Complex Rehab Technology
Ballroom B
4:00 PM - 7:00 PM
 
Exhibit Hall
7:30 PM - 10:30 PM
Social Event
 
8:00 AM - 9:00 AM
Leadership & People Strategy
Ballroom C
Sales, Marketing, & Retail
Ballroom D/E
Technology & Security
Room 3 & 4
Respiratory
Ballroom D/E
Business Operations
Ballroom A
Integrated Health and Policy
Room 1 & 2
9:00 AM - 11:00 AM
 
Exhibit Hall
9:15 AM - 10:15 AM
Leadership & People Strategy
Ballroom C
Business Operations
Ballroom A
Complex Rehab Technology
Room 3 & 4
Sales, Marketing, & Retail
Ballroom D/E
Respiratory
Ballroom B
Billing & Compliance
Room 1 & 2
10:30 AM - 11:30 AM
Complex Rehab Technology
Ballroom D/E
Business Operations
Ballroom B
Technology & Security
Room 1 & 2
Sales, Marketing, & Retail
Ballroom A
Leadership & People Strategy
Ballroom C
Billing & Compliance
Room 3 & 4
11:00 AM - 2:00 PM
 
Exhibit Hall
1:30 PM - 2:30 PM
Complex Rehab Technology
Ballroom D/E
Technology & Security
Room 1 & 2
Leadership & People Strategy
Ballroom C
Respiratory
Room 3 & 4
Billing & Compliance
Ballroom A
Business Operations
Ballroom B
2:00 PM - 4:00 PM
Social Event
VGM Campus
2:45 PM - 3:45 PM
Sales, Marketing, & Retail
Ballroom D/E
Billing & Compliance
Room 3 & 4
Leadership & People Strategy
Ballroom C
Respiratory
Room 1 & 2
Complex Rehab Technology
Ballroom B
Business Operations
Ballroom A
4:00 PM - 5:00 PM
Respiratory
Room 1 & 2
Business Operations
Ballroom A
Complex Rehab Technology
Ballroom D/E
Sales, Marketing, & Retail
Room 3 & 4
Leadership & People Strategy
Ballroom C
Billing & Compliance
Ballroom B
6:30 PM - 10:00 PM
Social Event
 

CEU Requirements

  1. Scan your name badge when you enter and leave each session you attend. You must attend at least 90% of a session in order to earn continuing education credit.
  2. Complete the evaluation form for each session you attend. Evaluation forms will be available on the Heartland website and can be accessed on your phone or computer. 

Full requirements can be found at CEU Requirements