AGENDA

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View everything the conference has to offer and get the education you need. 

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Name # Registrations Capacity Time Track More Info
Breakfast (Pre-Con)0 7:00 AM - 8:00 AM 
[PRE-CON] ProCircular Cyber Escape Room8 8:30 AM - 11:30 AMTechnology & Security
[PRE-CON] From Hire to Retire: People Trends Shaping the Employee Experience16 8:30 AM - 11:30 AMLeadership & People Strategy
[PRE-CON] Marketing 102: Digital Marketing Workshop16 8:30 AM - 11:30 AMSales, Marketing, & Retail
[PRE-CON] Using DMAIC Problem Solving to Drive Improved Patient Experience & Positive Financial Results6408:30 AM - 11:30 AMBusiness Operations
[PRE-CON] Mastering DMEPOS Revenue Cycle: Intake, Billing, Collections & Resupply30 8:30 AM - 11:30 AMBilling & Compliance
VGM Journey82510:00 AM - 12:00 PMSocial Event
VGM Journey252512:30 PM - 2:30 PMSocial Event
Van G Miller Golf Tournament328012:30 PM - 6:00 PMSocial Event
Hansen's Dairy Farm Tour0302:00 PM - 4:00 PMSocial Event
Three Pines Farm10202:00 PM - 4:00 PMSocial Event
Pickleball11642:00 PM - 4:00 PMSocial Event
VGM Journey22253:00 PM - 5:00 PMSocial Event
Hansen's Dairy Farm Tour14304:00 PM - 6:00 PMSocial Event
First-Time Attendee Social0 6:00 PM - 7:00 PMSocial Event
Party on the Plaza0 7:00 PM - 10:00 PMSocial Event
Name # Registrations Capacity Time Track More Info
Breakfast0 7:00 AM - 8:00 AM 
Heartland Check-in Registration Open0 7:30 AM - 5:00 PM 
Opening Message - Lindy Tentinger, Craig Douglas, & Tyler Mahncke0 8:00 AM - 8:30 AM 
KEYNOTE: The Rebellious Recovery0 8:30 AM - 9:30 AM 
The Survey Says…STOP CRT Denials0 9:45 AM - 10:45 AMComplex Rehab Technology
Home Ventilation 2025 and Beyond: Turning Data into Market Share0 9:45 AM - 10:45 AMRespiratory
[Panel] Empowering Sales Teams with Technology0 9:45 AM - 10:45 AMSales, Marketing, & Retail
Technology and Value Based Care: An Efficiency Matter0 9:45 AM - 10:45 AMBusiness Operations
Proactive Cyber Essentials for HME/DMEs0 9:45 AM - 10:45 AMTechnology & Security
Cultivating a Learning Ecosystem0 9:45 AM - 10:45 AMLeadership & People Strategy
[Panel] Advocacy 101 - How You Can Be a Champion of Change0 11:00 AM - 12:00 PMIntegrated Health and Policy
Analysis, Evaluation, and Continuous Improvement of the FMA/UDS Mobility Registry0 11:00 AM - 12:00 PMComplex Rehab Technology
[Panel] The Cybersecurity Landscape: Preparing Healthcare Leaders for Tomorrow’s Threats0 11:00 AM - 12:00 PMTechnology & Security
RED is NOT the New Black0 11:00 AM - 12:00 PMBilling & Compliance
New Medicare Requirements of the Accreditation Organizations Affecting Your Business0 11:00 AM - 12:00 PMBusiness Operations
Leadership Agility - A Staffing Shortage Antedote0 11:00 AM - 12:00 PMLeadership & People Strategy
Expo Plaza Lunch0 12:00 PM - 1:30 PM 
The Next Innovation in Respiratory Support: Asymmetric High Flow0 12:15 PM - 1:00 PMRespiratory
[Panel] Stay in YOUR Lane - The ATP Assessment and the Wheelchair Evaluation 0 12:15 PM - 1:00 PMComplex Rehab Technology
Transforming Business Operations with Microsoft 365: A Comparative Analysis with Google0 12:15 PM - 1:00 PMTechnology & Security
Unlock Peak Performance: The Power of Workforce Management0 12:15 PM - 1:00 PMBusiness Operations
[Panel] Weaponizing Data Analytics Through Technology0 12:15 PM - 1:00 PMIntegrated Health and Policy
HME Woman Of The Year Award0 1:00 PM - 1:30 PM 
Creating a Value Based Care Model for Respiratory Therapy Services0 1:30 PM - 2:30 PMRespiratory
Embracing AI: Managing Change and Fostering Adoption0 1:30 PM - 2:30 PMBusiness Operations
Stop the Insanity: It's Time To Go On A Mission To Optimize Your Revenue0 1:30 PM - 2:30 PMBilling & Compliance
Building Community: Sustaining Quality Employees0 1:30 PM - 2:30 PMLeadership & People Strategy
Elevate your Accounting and FP&A Functions for the Non-financial Leader0 1:30 PM - 2:30 PMIntegrated Health and Policy
[Panel] Referral Based Marketing for Complex Rehab Technology Providers0 1:30 PM - 2:30 PMComplex Rehab Technology
VGM Journey25252:00 PM - 4:00 PMSocial Event
Weathering the Storm: Lessons from Hurricane Helene and Asheville Floods0 2:45 PM - 3:45 PMTechnology & Security
Developing and Implementing a Data-Driven Strategy0 2:45 PM - 3:45 PMBusiness Operations
Mastering Emotionally Intelligent Feedback: Building Stronger Connections0 2:45 PM - 3:45 PMLeadership & People Strategy
Resupply Revolution: Transforming Your Approach0 2:45 PM - 3:45 PMRespiratory
From Transparency to Claims and Back Again - Data Driven DME Market Assessments0 2:45 PM - 3:45 PMSales, Marketing, & Retail
[Panel] Wheelchair Repair REFORM - Why, What and How0 2:45 PM - 3:45 PMComplex Rehab Technology
Exhibit Hall Grand Opening0 4:00 PM - 7:00 PM 
Main Street Mingle & Community Dinners0 7:30 PM - 10:30 PMSocial Event
Name # Registrations Capacity Time Track More Info
Employer Strategies for Managing Mental Health in the Workplace0 8:00 AM - 9:00 AMLeadership & People Strategy
Understanding the Local DME Role in Lymphedema Care0 8:00 AM - 9:00 AMSales, Marketing, & Retail
Building a Compliant Healthcare eCommerce Framework for Future Growth0 8:00 AM - 9:00 AMTechnology & Security
[Panel] The Power of DNA0 8:00 AM - 9:00 AMRespiratory
Unlocking Growth: The Value of SBA Lending for Home Healthcare Businesses0 8:00 AM - 9:00 AMBusiness Operations
The Real Case Scenarios of Surgical Dressings0 8:00 AM - 9:00 AMIntegrated Health and Policy
Partner Connections0 9:00 AM - 11:00 AM 
The Heartbeat of Success: Building a Thriving Company Culture0 9:15 AM - 10:15 AMLeadership & People Strategy
Benchmarking Within Your Own Walls0 9:15 AM - 10:15 AMBusiness Operations
Where Do We Stand? The Outlook on Power Standing Wheelchairs0 9:15 AM - 10:15 AMComplex Rehab Technology
RISE UP: Unlocking Your Potential and Driving Sales Through Personal and Professional Growth0 9:15 AM - 10:15 AMSales, Marketing, & Retail
[Panel] Innovative Solutions in Modern Resupply0 9:15 AM - 10:15 AMRespiratory
Audit Landscape: What’s the Latest and What Can We Expect?0 9:15 AM - 10:15 AMBilling & Compliance
Using Tilt Bases for Pressure, Posture, Function, and Participation0 10:30 AM - 11:30 AMComplex Rehab Technology
[Panel] Managing by the Numbers: Uniting Financial and AR Management for Healthcare Success0 10:30 AM - 11:30 AMBusiness Operations
AI Unwrapped0 10:30 AM - 11:30 AMTechnology & Security
What Does This Industry Sell?0 10:30 AM - 11:30 AMSales, Marketing, & Retail
Receiving Feedback: Insights on the Art and Science of This Essential Skill0 10:30 AM - 11:30 AMLeadership & People Strategy
Setting Up Your HME For Enrollment Success0 10:30 AM - 11:30 AMBilling & Compliance
Exhibit Hall & Lunch0 11:00 AM - 2:00 PM 
Safe Sleep Solutions: Unlocking the Secrets to Healthy and Secure Slumber Through Safety Beds0 1:30 PM - 2:30 PMComplex Rehab Technology
Harnessing the Power of AI in HME: Where to Start0 1:30 PM - 2:30 PMTechnology & Security
From Surviving to Thriving: Helping Team Members Navigate Change 0 1:30 PM - 2:30 PMLeadership & People Strategy
Identification, Care, Treatment and Mangement of the Bronchiectasis Patient0 1:30 PM - 2:30 PMRespiratory
Enhancing Patient Pay Policies: Strategies for Effective Reimbursement0 1:30 PM - 2:30 PMBilling & Compliance
[Panel] The State of the HME Industry – From the Provider’s Perspective0 1:30 PM - 2:30 PMBusiness Operations
VGM Journey16252:00 PM - 4:00 PMSocial Event
Home Oxygen Therapy: Using your People, Programs, Products and Passion to Leverage More Referrals0 2:45 PM - 3:45 PMSales, Marketing, & Retail
Business Growth Through Payer Network Development & Innovation0 2:45 PM - 3:45 PMBilling & Compliance
The Subtle Art of Building Influence0 2:45 PM - 3:45 PMLeadership & People Strategy
Long-term PAP Adherence: Are We Ready to Look Beyond 90 Days?0 2:45 PM - 3:45 PMRespiratory
[Panel] Balancing Comfort and Complexity: The Dual Sides of Custom Seating0 2:45 PM - 3:45 PMComplex Rehab Technology
The Smoke & Mirrors of AI: Solving the Patient Processing Problem0 2:45 PM - 3:45 PMBusiness Operations
Mouthpiece Ventilation & Non-Invasive Ventilation with Neuromuscular Patients0 4:00 PM - 5:00 PMRespiratory
Medicare Advantage: Government Oversight, Key Contract Terms, and Securing Contracts0 4:00 PM - 5:00 PMBusiness Operations
Matching Clinical Needs and Client Lifestyle to Seating0 4:00 PM - 5:00 PMComplex Rehab Technology
Unlock the Power of Data Driven Digital Marketing Strategies0 4:00 PM - 5:00 PMSales, Marketing, & Retail
Empathy and Understanding: Building Trust and Connection in your Teams0 4:00 PM - 5:00 PMLeadership & People Strategy
[Panel] CGMs and Beyond! Learn How to Navigate This Expanding Market to Grow Your Bottom Line0 4:00 PM - 5:00 PMBilling & Compliance
WaterLuau at the Farm0 6:30 PM - 10:00 PMSocial Event
7:00 AM - 8:00 AM
Breakfast (Pre-Con)
 
Expo Plaza
8:30 AM - 11:30 AM
[PRE-CON] ProCircular Cyber Escape Room
Technology & Security
Ballroom D/E
[PRE-CON] From Hire to Retire: People Trends Shaping the Employee Experience
Leadership & People Strategy
Room 3 & 4
[PRE-CON] Marketing 102: Digital Marketing Workshop
Sales, Marketing, & Retail
Ballroom C
[PRE-CON] Using DMAIC Problem Solving to Drive Improved Patient Experience & Positive Financial Results
Business Operations
Ballroom B
[PRE-CON] Mastering DMEPOS Revenue Cycle: Intake, Billing, Collections & Resupply
Billing & Compliance
Ballroom A
10:00 AM - 12:00 PM
VGM Journey
Social Event
VGM Campus
12:30 PM - 2:30 PM
VGM Journey
Social Event
VGM Campus
12:30 PM - 6:00 PM
Van G Miller Golf Tournament
Social Event
Irv Warren Golf Course
2:00 PM - 4:00 PM
Hansen's Dairy Farm Tour
Social Event
Hansen's Dairy Farm
Three Pines Farm
Social Event
Three Pines
Pickleball
Social Event
 
3:00 PM - 5:00 PM
VGM Journey
Social Event
VGM Campus
4:00 PM - 6:00 PM
Hansen's Dairy Farm Tour
Social Event
Hansen's Dairy Farm
6:00 PM - 7:00 PM
First-Time Attendee Social
Social Event
SingleSpeed Brewery
7:00 PM - 10:00 PM
Party on the Plaza
Social Event
Expo Plaza
7:00 AM - 8:00 AM
Breakfast
 
Expo Plaza
7:30 AM - 5:00 PM
Heartland Check-in Registration Open
 
 
8:00 AM - 8:30 AM
Opening Message - Lindy Tentinger, Craig Douglas, & Tyler Mahncke
 
Ballroom B
8:30 AM - 9:30 AM
KEYNOTE: The Rebellious Recovery
 
Ballroom B
9:45 AM - 10:45 AM
The Survey Says…STOP CRT Denials
Complex Rehab Technology
Ballroom D/E
Home Ventilation 2025 and Beyond: Turning Data into Market Share
Respiratory
Room 3 & 4
[Panel] Empowering Sales Teams with Technology
Sales, Marketing, & Retail
Ballroom B
Technology and Value Based Care: An Efficiency Matter
Business Operations
Ballroom A
Proactive Cyber Essentials for HME/DMEs
Technology & Security
Room 1 & 2
Cultivating a Learning Ecosystem
Leadership & People Strategy
Ballroom C
11:00 AM - 12:00 PM
[Panel] Advocacy 101 - How You Can Be a Champion of Change
Integrated Health and Policy
Room 3 & 4
Analysis, Evaluation, and Continuous Improvement of the FMA/UDS Mobility Registry
Complex Rehab Technology
Ballroom D/E
[Panel] The Cybersecurity Landscape: Preparing Healthcare Leaders for Tomorrow’s Threats
Technology & Security
Ballroom B
RED is NOT the New Black
Billing & Compliance
Ballroom A
New Medicare Requirements of the Accreditation Organizations Affecting Your Business
Business Operations
Room 1 & 2
Leadership Agility - A Staffing Shortage Antedote
Leadership & People Strategy
Ballroom C
12:00 PM - 1:30 PM
Expo Plaza Lunch
 
Expo Plaza
12:15 PM - 1:00 PM
The Next Innovation in Respiratory Support: Asymmetric High Flow
Respiratory
Room 3 & 4
[Panel] Stay in YOUR Lane - The ATP Assessment and the Wheelchair Evaluation
Complex Rehab Technology
Ballroom B
Transforming Business Operations with Microsoft 365: A Comparative Analysis with Google
Technology & Security
Ballroom A
Unlock Peak Performance: The Power of Workforce Management
Business Operations
Ballroom C
[Panel] Weaponizing Data Analytics Through Technology
Integrated Health and Policy
Ballroom D/E
1:00 PM - 1:30 PM
HME Woman Of The Year Award
 
Ballroom B
1:30 PM - 2:30 PM
Creating a Value Based Care Model for Respiratory Therapy Services
Respiratory
Room 3 & 4
Embracing AI: Managing Change and Fostering Adoption
Business Operations
Ballroom A
Stop the Insanity: It's Time To Go On A Mission To Optimize Your Revenue
Billing & Compliance
Room 1 & 2
Building Community: Sustaining Quality Employees
Leadership & People Strategy
Ballroom C
Elevate your Accounting and FP&A Functions for the Non-financial Leader
Integrated Health and Policy
Ballroom D/E
[Panel] Referral Based Marketing for Complex Rehab Technology Providers
Complex Rehab Technology
Ballroom B
2:00 PM - 4:00 PM
VGM Journey
Social Event
VGM Campus
2:45 PM - 3:45 PM
Weathering the Storm: Lessons from Hurricane Helene and Asheville Floods
Technology & Security
Ballroom D/E
Developing and Implementing a Data-Driven Strategy
Business Operations
Ballroom A
Mastering Emotionally Intelligent Feedback: Building Stronger Connections
Leadership & People Strategy
Ballroom C
Resupply Revolution: Transforming Your Approach
Respiratory
Room 3 & 4
From Transparency to Claims and Back Again - Data Driven DME Market Assessments
Sales, Marketing, & Retail
Room 1 & 2
[Panel] Wheelchair Repair REFORM - Why, What and How
Complex Rehab Technology
Ballroom B
4:00 PM - 7:00 PM
Exhibit Hall Grand Opening
 
Exhibit Hall
7:30 PM - 10:30 PM
Main Street Mingle & Community Dinners
Social Event
 
8:00 AM - 9:00 AM
Employer Strategies for Managing Mental Health in the Workplace
Leadership & People Strategy
Ballroom C
Understanding the Local DME Role in Lymphedema Care
Sales, Marketing, & Retail
Ballroom D/E
Building a Compliant Healthcare eCommerce Framework for Future Growth
Technology & Security
Room 3 & 4
[Panel] The Power of DNA
Respiratory
Ballroom D/E
Unlocking Growth: The Value of SBA Lending for Home Healthcare Businesses
Business Operations
Ballroom A
The Real Case Scenarios of Surgical Dressings
Integrated Health and Policy
Room 1 & 2
9:00 AM - 11:00 AM
Partner Connections
 
Exhibit Hall
9:15 AM - 10:15 AM
The Heartbeat of Success: Building a Thriving Company Culture
Leadership & People Strategy
Ballroom C
Benchmarking Within Your Own Walls
Business Operations
Ballroom A
Where Do We Stand? The Outlook on Power Standing Wheelchairs
Complex Rehab Technology
Room 3 & 4
RISE UP: Unlocking Your Potential and Driving Sales Through Personal and Professional Growth
Sales, Marketing, & Retail
Ballroom D/E
[Panel] Innovative Solutions in Modern Resupply
Respiratory
Ballroom B
Audit Landscape: What’s the Latest and What Can We Expect?
Billing & Compliance
Room 1 & 2
10:30 AM - 11:30 AM
Using Tilt Bases for Pressure, Posture, Function, and Participation
Complex Rehab Technology
Ballroom D/E
[Panel] Managing by the Numbers: Uniting Financial and AR Management for Healthcare Success
Business Operations
Ballroom B
AI Unwrapped
Technology & Security
Room 1 & 2
What Does This Industry Sell?
Sales, Marketing, & Retail
Ballroom A
Receiving Feedback: Insights on the Art and Science of This Essential Skill
Leadership & People Strategy
Ballroom C
Setting Up Your HME For Enrollment Success
Billing & Compliance
Room 3 & 4
11:00 AM - 2:00 PM
Exhibit Hall & Lunch
 
Exhibit Hall
1:30 PM - 2:30 PM
Safe Sleep Solutions: Unlocking the Secrets to Healthy and Secure Slumber Through Safety Beds
Complex Rehab Technology
Ballroom D/E
Harnessing the Power of AI in HME: Where to Start
Technology & Security
Room 1 & 2
From Surviving to Thriving: Helping Team Members Navigate Change
Leadership & People Strategy
Ballroom C
Identification, Care, Treatment and Mangement of the Bronchiectasis Patient
Respiratory
Room 3 & 4
Enhancing Patient Pay Policies: Strategies for Effective Reimbursement
Billing & Compliance
Ballroom A
[Panel] The State of the HME Industry – From the Provider’s Perspective
Business Operations
Ballroom B
2:00 PM - 4:00 PM
VGM Journey
Social Event
VGM Campus
2:45 PM - 3:45 PM
Home Oxygen Therapy: Using your People, Programs, Products and Passion to Leverage More Referrals
Sales, Marketing, & Retail
Ballroom D/E
Business Growth Through Payer Network Development & Innovation
Billing & Compliance
Room 3 & 4
The Subtle Art of Building Influence
Leadership & People Strategy
Ballroom C
Long-term PAP Adherence: Are We Ready to Look Beyond 90 Days?
Respiratory
Room 1 & 2
[Panel] Balancing Comfort and Complexity: The Dual Sides of Custom Seating
Complex Rehab Technology
Ballroom B
The Smoke & Mirrors of AI: Solving the Patient Processing Problem
Business Operations
Ballroom A
4:00 PM - 5:00 PM
Mouthpiece Ventilation & Non-Invasive Ventilation with Neuromuscular Patients
Respiratory
Room 1 & 2
Medicare Advantage: Government Oversight, Key Contract Terms, and Securing Contracts
Business Operations
Ballroom A
Matching Clinical Needs and Client Lifestyle to Seating
Complex Rehab Technology
Ballroom D/E
Unlock the Power of Data Driven Digital Marketing Strategies
Sales, Marketing, & Retail
Room 3 & 4
Empathy and Understanding: Building Trust and Connection in your Teams
Leadership & People Strategy
Ballroom C
[Panel] CGMs and Beyond! Learn How to Navigate This Expanding Market to Grow Your Bottom Line
Billing & Compliance
Ballroom B
6:30 PM - 10:00 PM
WaterLuau at the Farm
Social Event
 

CEU Requirements

  1. Scan your name badge when you enter and leave each session you attend. You must attend at least 90% of a session in order to earn continuing education credit.
  2. Complete the evaluation form for each session you attend. Evaluation forms will be available on the Heartland website and can be accessed on your phone or computer. 

Full requirements can be found at CEU Requirements