Britny Coyle serves as the Director of Operations for Home Care Services at OSF HealthCare, where she oversees the Home Medical Equipment (HME) division across Illinois, with strategic expansion plans into Michigan. In this role, she leads efforts to enhance operational efficiency, streamline workflows, and ensure the delivery of high-quality, patient-centered care across the post-acute continuum.

With over three years in her current leadership role and a strong background in healthcare operations, Britny brings a systems-level approach to complex problem-solving. She is recognized for her ability to manage cross-functional teams, optimize performance, and navigate the dynamic regulatory landscape of the HME industry.

Britny’s leadership philosophy is rooted in aligning operational excellence with compassionate care—ensuring that patients and team members alike are supported with purpose, clarity, and consistency. She is passionate about building sustainable, scalable systems that improve access, outcomes, and overall experiences.

Britny holds a Master of Business Administration (MBA) and is a key driver of strategic growth and innovation within OSF’s post-acute care environment.