Kelly Grahovac, MBA, General Manager for The van Halem Group where she focuses on audits, appeals, education and training, enrollment, competitive bidding, and business development, in addition to management duties. Kelly is a known lecturer in the DMEPOS industry, speaking at national conferences, state associations, and for private events. Kelly came to The van Halem Group with nearly 10 years of experience with one of the nation’s leading Medicare contractors where she worked for the Durable Medical Equipment Regional Carrier (DMERC), Qualified Independent Contractor (QIC), and A/B Medicare Administrative Contractor (MAC). Her various roles with Medicare include working as a senior provider relations representative, QIC Adjudicator and Training Specialist. Kelly has in-depth knowledge in Medicare appeals, policy and education and training. Kelly is an active member of the Health Care Compliance Association (HCCA) and currently serves on the Medicare DME MAC Jurisdiction D and Jurisdiction B Advisory Councils, as well as the Provider Enrollment Advisory Council. Kelly is also an active board member for both the Big Sky Association of Medical Equipment Suppliers (AMES) and the South Carolina Medical Equipment Suppliers Association (SCMESA).