Nearly one in five claims are denied on the first pass, and up to half of faxed referrals never convert into actual orders. For providers that means lost revenue, strained teams, and frustrated patients. But the biggest opportunities for improvement aren’t at the back end, they’re upstream in referral processing, eligibility verification, and qualification review. In this session, we’ll explore new benchmarking data on conversions, denials, and efficiency and share strategies that reduce avoidable denials, improve referral conversion, and create efficiency gains without adding headcount. Attendees will leave with practical insights on how to close the loop on referrals and grow their businesses efficiently.