Full Name
Kandace Forster
Job Title
Director of Workforce Management
Company
VGM
Speaker Bio
Kandace Forster joined VGM in May 2023 as the Director of Workforce Management. With over a decade of experience in global contact centers, Kandace has specialized in Forecasting, Capacity Planning, Scheduling, Analytics & Telecom Technology. Her approach is rooted in learning from history, acting decisively in the present, and planning strategically for the future.
Speaking At
